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Privacy policy

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This policy sets out how Iona Cary Designs collects, uses and where necessary shares your personal data when you visit www.ionacarydesigns.com and engage with Iona Cary to use her services. It also details your rights in law with respect to that personal data.

 

What personal information is collected?

 

Iona Cary Designs (“we”, “our” etc) may collect some or all of the following personal data from you depending on what is required to deliver our services to you:

  • Name

  • Telephone number

  • Email address

  • Billing address

  • Shipping address

  • Payment details

  • IP address

 

How personal data is used?

 

In accordance with data protection laws, we must rely on a lawful basis for collecting, using and sharing your personal data. We therefore may rely on any of the following bases when doing so:

 

  • Where you have given your consent for a specific purpose;

  • Necessity in order to perform the contract we have with you or acting at your request prior to entering into such a contact (i.e. when you use our services);

  • Where we have a legal obligation to process or share your data; and

  • Satisfaction of a legitimate business interest (i.e. using your personal data for research and development, or marketing our services) and/or to provide us with necessary legal protections.

 

In practice, your personal data will be used so that we can (i) communicate with you when you have requested, or enquired about, our services, (ii) allow you to manage your relationship with us (e.g. receiving our contractual terms), (iii) supply you with data or information where you have requested it and (iv) send you additional information which you have consented to receive (e.g. a newsletter via email).

 

When personal data may be shared?

 

We would expect to share your personal data where necessary to perform our contract with you. In practice, this probably will only arise where you ask us to arrange printing on your behalf with one of our trusted printers but where it is preferable or more efficient to ship finalised items to you directly at your preferred address.

 

We may also share your personal data where it is required for us to comply with law or regulation.

 

We will not sell your personal data to third parties.

 

How long will personal data be kept for?

 

If we have provided a service to you, we will retain your personal data for our records unless and until you ask us to delete that information. If you have communicated with us but we did not provide a service to you, we will store your name and email address for record keeping purposes but delete all other personal data within 3 months of ceasing communication with you.

 

How will personal data be stored and, if necessary, transferred?

 

The security of your data is important to us and accordingly, we will ensure that personal data is held securely and accessible on a restricted basis only. If any personal data were transferred this would be on an encrypted basis.

 

What are your protection rights?

 

In accordance with data protection laws, you have the following rights:

 

  • Access: you may request copies of your personal data that we hold;

  • Rectification: you may request that we change personal data which you believe is inaccurate or complete personal data which you believe is incomplete;

  • Erasure: you may request that we delete your personal data in certain circumstances;

  • Transferability: you may request that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances;

  • Restriction of processing: you may request that we restrict the processing of your personal data in certain circumstances; and

  • Objection to processing: you may object to the processing of your personal data in certain circumstances.

 

If you wish to make one of the above requests, please do so using the contact details set out further below. If you make such a request, we will respond to you within a month of receiving such request.

 

Cookies

 

We also collect personal data using cookies, which are data files stored on your device or computer when you visit certain web pages. These cookies are used as standard by our website provider, Wix, and we use them to (i) remember you when you return to our website, (ii) understand and save users’ preferences for future visits, (iii) compile aggregate data about site traffic, (iv) analyse the performance, operation and effectiveness of the site and (v) to ensure the site is secure and safe to use.

 

For more information about cookies, and how you can disable cookies, please visit https://allaboutcookies.org/.

 

 

Contact and changes

 

If you have any questions or concerns in relation to this policy, please direct them to iona@ionacary.com.

 

You can also complain to the Information Commissioner’s Office if you are unhappy with how we have used your personal data at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF (0303 123 1113, website: https://www.ico.org.uk).

 

This privacy policy may be updated from time to time, as required for suitability with our business purpose and interests and/or to reflect prevailing acceptable practices.

 

This policy is effective as of 15.02.23.

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